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nelup's avatar
nelup
New member | Level 2
5 months ago

Referral request was marked as ineligible

Hello,

I sent invitation for my friend and we both received Ineligible status. He said that he haven't had account before. He is coworker. He installed application on different PC, but it was in the same network. So, he installed application at home PC later too, but status didn't changed.

Is there something what can be done about it? I think that we both should fulfil conditions to earn bonus space.

Thanks.

 Nelup

 

 

Referrals

1 Reply

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey nelup - sorry to hear you're having issues with this.

    I've just reached out via email to have a further look internally, so please take a look at your inbox and we'll take it from there.

    Cheers!

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