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Dropbox referral shows as "ineligible" when using the same LAN.
Hi,
I went around a friend's house to help him setup a new dropbox account on his windows PC (for the first time) and we installed the desktop app. My own computer was on the same LAN whilst doing this
Under my "Refer a friend" option, his account is showing as ineligible. I understand from this forum it is because I was on the same LAN at the time, but I also understand that a DropBox support staff can correct this if they read this Forum article.
Here's hoping
Thank You
Wow Megan, what wonderful service. Thank you so much for your help. All working great now!
Have a lovely and peaceful day
Kind Regards, Gadgetman999
18 Replies
- Megan
Dropbox Community Moderator
Hi there, Gadgetman999, welcome to our Community!
We're going to have to look into account-specific info here.
For that, I just sent you an email in order for us to investigate further.
Reply back to me, and we'll take it from there. Thanks a bunch!
Thank You Megan. I've also emailed you the account that was used to install the app
- Megan
Perfect, I'll get to it as soon as possible Gadgetman999! 😇
Wow Megan, what wonderful service. Thank you so much for your help. All working great now!
Have a lovely and peaceful day
Kind Regards, Gadgetman999
- Megan
Hey Gadgetman999!
Happy to see that your issue is now resolved! 😇
Have a lovely weekend ahead,enjoy!
Hi Megan,
Good evening!
I’m facing the same issue — initially, I thought it might have been a mistake on my part. However, I referred another friend today, and it still shows as ineligible.
In both cases, there was no shared LAN, Wi-Fi, or any similar network connection involved.
Could you please look into this?
Thanks and regards,
- Megan
Hey wokrishnahai!
I'd be happy to try to help with that! 🤓
I'm going to need to have an account-specific look into this case, so I sent you an email in order for us to do so.
Reply back to me, and we'll take it from there. Cheers!
Thanks Megan,
Appreciate such a quick response. I have already replied to the email. So we can take it ahead there.
Cheers,
Hi Megan,
It seems such a case is not uncommon.
I faced the same issue - I invited my dad who never had a dropbox account and and he has his own PC. He completed the process, but is indicated as "Ineligible".
Could you look into my case please?Cheers,
