Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
tnaeem786
6 years agoExplorer | Level 3
Referral sent to a friend marks as inelegible
Hi
I sent a request to a friend for them to install Dropbox. They followed all the process steps and were awarded 259mb. On my account against their referral email, it is marked as ineligible.
...
jkane
6 years agoExplorer | Level 3
I made an invite and the system and described as Ineligible.
The invite sent to [personal information removed due to the Community's Guidelines] from my dropbox account [personal information removed due to the Community's Guidelines].
Please give me the space that I earned.
Lusil
Dropbox Staff
6 years agoHey jkane, thanks for checking in with us - I moved your post to this thread, where other users have expressed a similar concern.
As Rich and Daphne have also mentioned, if your referral is marked as ineligible, it could be due to the other user already having a Dropbox account under the email address you referred, or that they are using the same network or device that you're connected to.
You can have a look at the thread for some additional ideas on why this could have happened, and if you have any other questions, just give us a nudge. Cheers!
- jkane6 years agoExplorer | Level 3
He is friend , wich never hear about dropbox . He was new Pc user so was the first time that he made dropbox account.
I helped him to register at dropbox.
So I want 500mb more.- Mark6 years ago
Super User II
You can see the referral status at www.dropbox.com/referral_status
Note you can only get referral space IF you sent him a link before he signed up.
- jkane6 years agoExplorer | Level 3
Please read my posts again. Dropbox doesn't have official support?
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!