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Forum Discussion

tnaeem786's avatar
tnaeem786
Explorer | Level 3
6 years ago

Referral sent to a friend marks as inelegible

Hi I sent a request to a friend for them to install Dropbox. They followed all the process steps and were awarded 259mb. On my account against their referral email, it is marked as ineligible.   ...
Referrals
Storage space
jkane's avatar
jkane
Explorer | Level 3
6 years ago

Please read my posts again. Dropbox doesn't have official support? 

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Your technical support options depend on what kind of account you have and to see yours, log in and go to dropbox.com/support. 

     

    If you're still having trouble with this, you can try to submit a Help Request via this link from an incognito window (without signing in). 

    • jkane's avatar
      jkane
      Explorer | Level 3
      6 years ago

      Still I can't find any mail at help center.
      Chatbot is useless service.
      Please give me an email address to contact with dropbox support.

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