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MattKSawyer's avatar
MattKSawyer
New member | Level 2
2 years ago
Solved

Shared Folder - Not Enough Space To Access Folder

So I just started paying for DropBox specifically to allow myself and some online friends to upload/share larger files with each other. I've got 1.9TB free.   However, my friends are reporting the...
Error Messages
Shared Folders
Storage space
  • Rich's avatar
    Rich
    2 years ago
    MattKSawyer wrote:

    ... an error "Not enough space to access the folder". But I've got 1.9TB free. Why wouldn't they be able to access it?

    You paid for an upgrade. They did not. Since the shared folder exists within their own account, they need to have enough space available in their own account to hold the folder and anything it contains.

     

mariposaccc's avatar
mariposaccc
New member | Level 2
2 years ago

Hi There,

 

In our school we have several classrooms. The school have one BIG space for all staff members and the company pays license for that space. Within our company's space we would like to grant for every classroom to have a dedicated space for each one.

 

Is this possible? Do we need to buy more licenses even when they are using the same company space?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there mariposaccc - thanks for joining the discussion here.

 

When you say that the school has one big space for all staff members, are you referring to a Dropbox for teams account perhaps?   

 

Also, are the classrooms you mentioned separate Dropbox accounts, members of the team account as well? 

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