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Stop telling me I am out of space when I have plenty.
I keep receiving emails from Dropbox saying I have run out of space and to purchase more.
I am sitting at 17% used space with 83% available and I get emails every 2-3 days telling me I have run out of space.
this is pretty sleazy sales tactics. First of all, I can’t even get more space. Dropbox doesn’t offer more unless I switch to a 3 user business plan. That’s not exactly giving me more space. It’s forcing me to pay more for a lower personal amount of space, but more ‘team space’. So it’s a bit disingenuous.
Come on Dropbox. You didn’t used to be like this.
frame.io offers me inexpensive space with the option to add increments when I need. And it isn’t constantly spamming me.
7 Replies
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- Mark
Super User II
Why not just disable the notifications via the unsubscribe on the emails or Notifications tab?
I can do that of course. But then I would miss out on an actual notification when I am actually out of space. I would rather Dropbox fix the issue rather than me having to create a workaround.
- Nancy
Dropbox Community Moderator
Hey bensrokosz, hope you’re doing well.
The email notifications that you keep receiving, is there any chance they’re being sent to an email address that’s different to the one you see here?
I just want to make sure you’re not getting them for another Dropbox account that’s over-quota indeed.
Confirmed it’s sent to my acct email with only 17 percent usage
- Nancy
Thanks for double checking, bensrokosz! Can we go ahead and log you a ticket then? We'll be able to further check this internally.
Sure. You can log a ticket. Thanks.
- Nancy
No problem, bensrokosz. Please reply to my email, when you get the chance; I’ll take it from there.
