We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
tsu_mc
3 years agoNew member | Level 2
Storage Issue after trying to upload files to a shared folder
I am on the free 2GB account but trying to upload photos to someone else's account. The shared folder is not part of my account, but I am getting an out of storage error when trying to upload photos to this other account who shared the folder with me. How do I upload photos to someone else's account without it hitting my storage space?
Hey tsu_mc, thanks for reaching out to our Community.
When you accept a shared folder that's shared with you with edit permissions, it gets added to your account, thus taking up space in your account as well.
If you want to upload files to someone else's account, without them taking up space in yours, they can send you a file request.
I hope this helps, but let me know if you have any questions.
1 Reply
Replies have been turned off for this discussion
- Hannah3 years ago
Dropbox Community Moderator
Hey tsu_mc, thanks for reaching out to our Community.
When you accept a shared folder that's shared with you with edit permissions, it gets added to your account, thus taking up space in your account as well.
If you want to upload files to someone else's account, without them taking up space in yours, they can send you a file request.
I hope this helps, but let me know if you have any questions.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!