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Forum Discussion

Squigley's avatar
Squigley
Explorer | Level 3
3 years ago

Storage on a family account not full but not allowing me to add files

I am a member of a family account (not the manager) and we have a 2TB plan, the plan has only had 1.1TB of storage used, I am trying to add more files but it is saying I don't have enough space.  ...
Dropbox Family
Quota
Storage space
Squigley's avatar
Squigley
Explorer | Level 3
3 years ago

I have tried to move 50gb of files from my pc to drop box. But I get a similar issue when trying to move lesser amounts.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Squigley, if you try to add some small files in your account using the website, do you see an error message there as well? 

 

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