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Suddenly used 1,100% of my allowed space
I have 16 gb of space earned by referrals. I had 7.6 gb of data stored. I kept receiving threatening messages I had suddenly used 1,100% of my allowed space. I repeatedly confirmed that I had on 7...
- YES… I found it. you are correct… operator error. All is well. Thanks to all of you shepherding this error and cleanup. So happy to have Dropbox functioning again. Thanks again
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi wasting-time, have you tried these steps to delete your backups on your account?
how does one delete these backups??? Appreciate the help.
- Nancy
Hi from me, as well! If you've enabled computer backup and you select the option to return your folders back to their original locations ("Keep content in folders on this PC/Mac"), while disabling the feature, they should also be removed from your Dropbox account, thus freeing up your space.
Appreciate all your help. I have a jpg file (screen shot) of my dropbox login page. I cannot find the "Sync and Backups" tabs on this screen
- Walter
Hi there wasting-time - sorry to jump in, but I just wanted to mention that you're looking at the website and not the desktop app.
In the desktop app, you'd be able to find the Backups and Sync tab in the app's preferences.
WHERE do I find this capability in the dropbox computer app????
- Walter
Hey wasting-time - you should be able to find those tabs in the app's preferences as mentioned.
If you cannot find them, could you try sending us a screenshot of what you see after you click on the Dropbox icon in your menu bar/system tray?
Also, could you clarify if you were getting an error when trying to delete your backups from the backups page?
