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Michael Gene S.'s avatar
Michael Gene S.
New member | Level 2
8 months ago

The .dropbox_bi folder takes up 679GB on my new computer and there's no hard drive space left.

I have three computers, each of which have different storage needs. I had been using all three on my Dropbox account, with different folder sync settings, and that had worked for years. I recently re...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Welcome back to our Community, Michael Gene S.! Hope you’re doing well.

As a first step, can you send me a screenshot of the .dropbox_bi folder that you see on your computer and one more of its current size?

Besides the .dropbox_bi folder, have you made some of your other files/folders online-only, or used selective sync, so that not all of them take up hard space from your device? 

Let me know more details.

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