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Forum Discussion

thomasjt's avatar
thomasjt
Explorer | Level 4
9 months ago

Unable to delete files to clear up some space

Sorry to highjack this thread but I am in the same situation so I didnt want to start a new question.... But I can't even get to the poit of being able to delete a file or picture. When I find what I...
Delete
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey thomasjt, thanks for reaching out to us.

Due to the fact that the original thread was pretty old, I moved your post to a thread of its own.

Regarding your space and files, can you please go to this page and let me know if you can locate the option to delete a file?

If not, please send me a screenshot of the options you see, so I can look into it.

Thanks.

  • thomasjt's avatar
    thomasjt
    Explorer | Level 4
    9 months ago

    Hi Hannah..thanks for getting back..

    Here's the screenshot off

    • thomasjt's avatar
      thomasjt
      Explorer | Level 4
      9 months ago

      ....here's the screenshot off my Samsung S21.. same from my laptop but wider. Seems like I have no control on what's on my Dropbox

      Thx

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        9 months ago

        Your screenshots aren't posting. How are you trying to include them in your reply?

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