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Trippygreeny's avatar
Trippygreeny
New member | Level 2
2 years ago

Upgraded storage, but still saying full

I upgraded my storage space and deleted everything in my dropbox. However, it still saying that it’s full and it’s not showing the 2 TB. It’s still showing 2 GB
Quota
Storage space

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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Trippygreeny, thanks for bringing this to our attention.

     

    How did you upgrade your account, was it via the Dropbox site directly, or on the mobile app?

     

    This will help me to assist further!

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