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regenerative rebecca's avatar
regenerative rebecca
New member | Level 2
6 months ago

Why am I exceeding my limit if I have zero files on my account?

Hello, I am a BASIC account holder and I continually get emails notifying me that I have exceeded my 2G limit and need to upgrade. However, when I login to my account there are NO files or folders....
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Thanks for the info. You can delete your Dropbox Backup by following these steps when logged into your Dropbox account.

valdal224's avatar
valdal224
New member | Level 2
5 months ago

I have nothing in my account, but still says i need to upgrade. 

 

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