Forum Discussion

mfagerbu's avatar
mfagerbu
New member | Level 2
2 years ago

Why did I lose some of my referral Space? My folder last week was 7.75GB (2GB regular + 5.75 referr

My folder last week was 7.75GB (2GB regular + 5.75 referral from years ago). Today my account stands at 4.75GB.

Why?

 

Thank you in advance- not happy.

 

Mark

 

18 Replies

Replies have been turned off for this discussion
  • mfagerbu's avatar
    mfagerbu
    New member | Level 2
    2 years ago

    If Dropbox is going to take 3GB of storage space- I deserve to know what it was from and why it was removed. I have had it for years.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Could you attach a screenshot of the referrals page, while hiding any email addresses on it to see what is there?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi mfagerbu, can I send you an email in order for us to have a closer look into this?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I just sent you the email, I'll see you there mfagerbu!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!