Forum Discussion

marcrickard's avatar
marcrickard
New member | Level 2
7 months ago

Why does my referral show as ineligible?

Hi, I just referred a new user to dropbox, they are new to dropbox and have set-up the account but now my referral is showing as 'Ineligible' - please advise why this is?
Referrals
marcrickard's avatar
marcrickard
New member | Level 2
7 months ago

Hi Nancy, yes I was on the same wifi network, is that a problem?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hey there, marcrickard! Let me also jump in here. 

In any case, I just sent you an email in order for us to investigate further. Reply back to me, and we'll take it from there. 

Thanks a bunch!

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