Forum Discussion

marcrickard's avatar
marcrickard
New member | Level 2
7 months ago

Why does my referral show as ineligible?

Hi, I just referred a new user to dropbox, they are new to dropbox and have set-up the account but now my referral is showing as 'Ineligible' - please advise why this is?
Referrals
ImranAhmed's avatar
ImranAhmed
New member | Level 2
7 months ago

Thank you for your response. We haven't done anything, as the post said. We are sharing the same WIFI connection

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey ImranAhmed!

    This could be the case. I just reached out via email, in order for us to have a closer look into this.

    Reply back to me, and we'll take it from there. Thank you!

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