Forum Discussion

uaxman's avatar
uaxman
Explorer | Level 4
2 years ago
Solved

Why I can't see the weight of any Folder in iOS app Dropbox or even through website???

Why I can't see the weight of any Folder in iOS app Dropbox or even through website??? Made so people don't feel anxious about file weight and buy paid plans faster?

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  • Megan's avatar
    Megan
    2 years ago

    Hi uaxman, I'd be happy to help with this! 

     

    Have you tried following the steps mentioned in this Help Center article, in order to check for your folder size? 

     

    As for the folder size when using the iOS app, you are indeed correct, you can't see it unless checking for the files individually. I'll forward your feedback to the appropriate areas so we can continue to improve.
     

    Thanks a bunch!

2 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi uaxman, I'd be happy to help with this! 

     

    Have you tried following the steps mentioned in this Help Center article, in order to check for your folder size? 

     

    As for the folder size when using the iOS app, you are indeed correct, you can't see it unless checking for the files individually. I'll forward your feedback to the appropriate areas so we can continue to improve.
     

    Thanks a bunch!

  • uaxman's avatar
    uaxman
    Explorer | Level 4
    2 years ago

    Appreciate the help. But maybe also I should dance with tambourine and recite the spell😄 For this simple info)))

    Thanks anyway)

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