Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

S10G's avatar
S10G
New member | Level 2
9 months ago
Solved

Why is my account full because of shared files?

Hello ! I have no files on my Dropbox Basic, but connected to 2.3 GB shared files. The shared files are not my files – someone else is paying a fee to store them on Dropbox. Is that an error that D...
Quota
Shared Folders
  • Rich's avatar
    Rich
    9 months ago
    S10G wrote:

    I have no files on my Dropbox Basic, but connected to 2.3 GB shared files. The shared files are not my files – someone else is paying a fee to store them on Dropbox.

    When you accept a shared folder, you get your own copy of the files in your account. Since the files exist in your account, they take up space like any other file.

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
9 months ago
S10G wrote:

I have no files on my Dropbox Basic, but connected to 2.3 GB shared files. The shared files are not my files – someone else is paying a fee to store them on Dropbox.

When you accept a shared folder, you get your own copy of the files in your account. Since the files exist in your account, they take up space like any other file.

 

S10G's avatar
S10G
New member | Level 2
9 months ago

Thanks!

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hi S10G , and welcome to the Dropbox Community! 🎉

    I’m glad to see that our amazing Super User, Rich, has given you some great advice on shared folders and why your storage has been taken up. 😊

    I’m Theresa, a Community Manager here at Dropbox HQ, and I just wanted to check in, were you able to clear up your storage space? I hope everything’s sorted, but if not, here are the steps to remove yourself from a shared folder.

    If you ever need more tips on how to make the most of Dropbox, tailored to your needs, don’t hesitate to reach out... I’m happy to help 🤗.

    T 😺 (Dropbox Community Manager)

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