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kendra028's avatar
kendra028
New member | Level 2
25 days ago

Why is my account showing up as full?

I am continuing to get emails from Dropbox stating that I am over my storage capacity.  However, when I go to the account, I don't have anything in any of the folders.  Please advise as to how I can confirm that I don't have any documents, pictures, etc., so that I can delete this account.

Thank you

Quota
Storage space

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    25 days ago
    kendra028 wrote:

    However, when I go to the account, I don't have anything in any of the folders.

    Have you checked your Backups page?

    kendra028 wrote:

    Please advise as to how I can confirm that I don't have any documents, pictures, etc., so that I can delete this account.

    All files in your account can be seen on your All files page.

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