Forum Discussion

chadknudson's avatar
chadknudson
New member | Level 2
2 years ago

Why is my quota shows as 2 GB when I have 10 GB in total?

Why am I getting a message that I'm out of storage space when I'm not?  I'm using 6.6gb, but when I go to my account in the lower left it says I'm on a 2gb account.  However, if I look in the upper r...
Quota
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the images. It doesn't state that your account is over quota, only that it is close to the limit. It's possible that you might have a shared folder that grew too large at one point, or new files were added.

 

Provided that you're under quota according to this page, you don't need to make any changes.

chadknudson's avatar
chadknudson
New member | Level 2
2 years ago

No I was never over, but I saw somewhere else that me available space is 2gb, but then elsewhere it shows 10gb.  What is the correct amount?

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