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Forum Discussion

chadknudson's avatar
chadknudson
New member | Level 2
1 year ago

Why is my quota shows as 2 GB when I have 10 GB in total?

Why am I getting a message that I'm out of storage space when I'm not?  I'm using 6.6gb, but when I go to my account in the lower left it says I'm on a 2gb account.  However, if I look in the upper r...
Storage space
carlitobklyn's avatar
carlitobklyn
Explorer | Level 3
1 year ago

I'm having the same issue. I got an email warning me that my files were going to stop syncing. I click the link and I see this:

https://www.dropbox.com/low-space

 

But I was given extra space from referring people way back when dropbox was launched, so when I log in, I see I have room to spare.

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey carlitobklyn, happy April 1st, let's jump right into this! 

 

Can you check the referral status shown here, and let me know what it reports? 

 

Keep me posted, and we'll take it from there!

  • carlitobklyn's avatar
    carlitobklyn
    Explorer | Level 3
    1 year ago

    The link you provided doesn't work for me. There's no URL.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      Sorry to jump in here, carlitobklyn! What if you click here instead?

      • carlitobklyn's avatar
        carlitobklyn
        Explorer | Level 3
        1 year ago

        That works, thank you!

         

        Is this the info I'm looking for?

         

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