Forum Discussion

chadknudson's avatar
chadknudson
New member | Level 2
2 years ago

Why is my quota shows as 2 GB when I have 10 GB in total?

Why am I getting a message that I'm out of storage space when I'm not?  I'm using 6.6gb, but when I go to my account in the lower left it says I'm on a 2gb account.  However, if I look in the upper r...
Quota
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Yes, thanks carlitobklyn! Now, if you go to your Plan page, how much usage do you see there? 

 

Feel free to send me one more full screenshot of what you see, and I’ll have a look.

 

I'd like to double check that you're seeing the same usage everywhere.

carlitobklyn's avatar
carlitobklyn
Explorer | Level 3
2 years ago

 

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