Forum Discussion

usman4's avatar
usman4
Explorer | Level 3
3 years ago

After uninstalling the app, the drop box icon stays in my file explorer

and this is the error that comes when  i click on it   
desktop
Uninstall
windows
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey there usman4, sorry to jump in here, but could you clarify if you had installed the desktop app with admin privileges in the first place?

 

Are you still getting the same error after rebooting your computer? 

usman4's avatar
usman4
Explorer | Level 3
3 years ago

i get the folder after rebooting and i do not know if i installed with admin priviliges

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    And what's the exact error you're now getting when trying to delete it usman4? 

  • usman4's avatar
    usman4
    Explorer | Level 3
    3 years ago

    i am not getting an error while uninstalling the app but the drop box folder stays in my file explorer

     

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    I was asking if you're getting any errors when trying to delete the reparse point shown in your screenshot usman4 

     

    Could you give it a go and let us know? 

  • usman4's avatar
    usman4
    Explorer | Level 3
    3 years ago

    i dont get the option to delete

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Could you try clicking the 'Show more options' to see what other choices are available?

  • usman4's avatar
    usman4
    Explorer | Level 3
    3 years ago

    this

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