Forum Discussion

usman4's avatar
usman4
Explorer | Level 3
3 years ago

After uninstalling the app, the drop box icon stays in my file explorer

and this is the error that comes when  i click on it 

 

15 Replies

  • usman4's avatar
    usman4
    Explorer | Level 3
    3 years ago

    i am not getting an error while uninstalling the app but the drop box folder stays in my file explorer

     

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    I was asking if you're getting any errors when trying to delete the reparse point shown in your screenshot usman4 

     

    Could you give it a go and let us know? 

  • usman4's avatar
    usman4
    Explorer | Level 3
    3 years ago

    i dont get the option to delete

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Could you try clicking the 'Show more options' to see what other choices are available?

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