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All Dropbox Finder sync icons disappeared after updating to macOS Tahoe 26.2.
After updating my Mac to macOS Tahoe 26.2 all Dropbox Finder sync and status icons disappeared completely. I no longer see any green ticks blue syncing arrows or cloud icons on files or folders insid...
Just wanted to update everyone because this has fixed it for me after days of trying everything else.
This turns out to be a conflict with the Adobe Creative Cloud File Provider extension not macOS itself and not Dropbox legacy vs File Provider. What worked for me (found by Juhn huge credit to them):
- Open System Settings
- Go to General
- Open Login Items & Extensions
- Scroll down to Extensions
- Click By App
- Find Creative Cloud
- Turn OFF “File Provider” for Creative Cloud
The moment I turned this off all Dropbox Finder sync icons came back immediately (green ticks, blue syncing arrows, cloud icons, folder badges...everything).
I’ve added screenshots below to show exactly where this is.
Important note I use Creative Cloud heavily for my work so I haven’t yet tested what long term impact this has on Adobe syncing. For me this is a temporary workaround but it immediately restores Dropbox’s per file sync visibility which is critical when working with multiple people and hundreds of files a day. Hopefully Dropbox and Adobe can resolve this conflict properly but for now this is the only fix that’s worked for me. Massive thanks again to Juhn for spotting this!
hi Peeps, just letting you know that it only just happens recently. Unsure when, but I remembered even a week ago with macos Tahoe, I was still able to see the icon. But then yesterday it's no longer there (very frustrating). Good thing I tried duplicating this on my son's macbook by downloading dropbox, and guess what. same deal!
Currently the only fix for me is to update my dropbox to "on file provider" which I USED TO HATE A LOT.
I prefer the old Dropbox legacy tbh. But the GOOD THING about dropbox "on file provider" is that I can now see a thumbnail even if the files are offline.
The cons though, when you copy pasted a folder with this new dropbox, it WONT have a blue sync folder next to it when uploading and it wont give you a green tick when its completed. Instead it will just look like a normal folder not knowing if they're fully synced or not. The only way to caught up with sync is just to hover to the dropbox icon to see whether its up to date or not.
Thanks so much for explaining this Putra. The fact that the icons were still showing on Tahoe up until very recently (the same as Med54) then suddenly disappeared really does point to this being a recent Dropbox desktop update rather than anything OS related. That’s reassuring in one sense but also frustrating. It’s interesting what you’ve said about File Provide and while it’s good that icons/thumbnails appear there losing the clear blue sync and green tick visual feedback when copying folders is exactly the sort of thing that makes my work harder. Having to constantly hover over the menu bar just isn’t a practical replacement. What I’m going to try next is installing a previous version of Dropbox to see if the Finder icons come back. I’ll report back here either way so everyone knows whether that’s a viable workaround or not.
