Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

friggincanvy's avatar
friggincanvy
Explorer | Level 4
7 years ago
Solved

Android - camera uploads progress bar missing

Why is the the upload progress bar is missing on camera uploads? I have no idea if the upload is complete, stuck, still going... no feedback whatsoever, it's just happening in the background.

Not to mention I have to launch the Dropbox app to trigger camera uploads. Poor.

It's all so broken these days.

Samsung S9+ on Android 9.0, all up to date.

Edit: I've found it, in 'Photos'.

 

Having to open Dropbox to start uploads is still the case however.

Camera uploads
Mobile
Setting up the apps

5 Replies

Replies have been turned off for this discussion
  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
     
    Glad to hear that you were able to find the answer to one of your queries. As for the other:
     
    friggincanvy wrote:

    Not to mention I have to launch the Dropbox app to trigger camera uploads. 

    Have you enabled background uploading by any chance?
     
    Let me know of any updates!
  • friggincanvy's avatar
    friggincanvy
    Explorer | Level 4
    7 years ago

    Appears to work erratically. I'll keep an eye on it and return if I notice it happening again...

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    No worries, friggincanvy. Let me know how it goes and I’ll make sure to get back to you as soon as possible. :grin: In the meantime, have a wonderful day ahead!

  • concretekoori's avatar
    concretekoori
    New member | Level 2
    6 years ago

    Can we have the answer please? This happens to me all the time. I am uploading video files (complete folder structures) to dropbox. I also lose some files but not others. 

     

    Honestly dropbox is more hassle than its worth. I am about to go to another service

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hey concretekoori, thanks for nudging us on this thread. 

    I'd be more than happy to help, I'll just need a bit more info on this; for example:

    • Are you referring to not seeing a progress bar when uploading via the mobile app?
    • Are you uploading your video files manually or with camera uploads?
    • Have you tried connecting to cellular data or a different WiFi network?

    Keep me posted!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!