We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
_robin_
5 years agoHelpful | Level 6
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicat...
- 4 years ago
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
jamesdh
5 years agoNew member | Level 2
Between the horrid UX redesign a few years back and now this, it feels like DropBox needs to let go of their entire product management team.
I worked in a small startup that briefly had a terrible product manager. As the head of engineering I was raising red flags to our founder from day one. The first change put forth by said manager was universally criticized by our customers, and yet they insisted we keep said change. It took all of about a month for me to eventually revert his changes against his decision and our users thanked us for it. It took nearly another year for our founder to eventually realize that he was just a smooth talker, but ultimately had no intuition for what users wanted or how to collect the correct data (without cherrypicking) to determine what they wanted. Needless to say, he was fired.
The entire experience put such a bad taste in my mouth that I quit ~6 months later. Poor product management not only damages the experience with your users, it damages the relationship your engineering teams have with the product and senior leadership.
This rings all the same bells. All of them.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!