Forum Discussion

_robin_'s avatar
_robin_
Helpful | Level 6
4 years ago
Solved

Apple Silicon (M1) Desktop Sync Compatibility

Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.   Rosetta is not an option as it annihilates the battery.   This may be a duplicat...
desktop
Download
Mac
sync
  • Emmet's avatar
    Emmet
    3 years ago

    Hi all,

    Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.

     

    If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.

Nate_C's avatar
Nate_C
Icon for Super User rankSuper User
3 years ago

The beta build has been working great on my M1 Pro! Super excited to finally have native ARM support.

jmb275's avatar
jmb275
Explorer | Level 3
3 years ago

Did I miss somewhere that SmartSync will not work in the betas? Mine certainly doesn't work and I've not been able to see way to fix it.

 

I am pretty disappointed that we're two generations into Apple Silicon and Dropbox still doesn't have something that is reliable and working.

  • jekratz's avatar
    jekratz
    Collaborator | Level 9
    3 years ago

    Certainly works here. I have hundreds of GB as online-only

    • jmb275's avatar
      jmb275
      Explorer | Level 3
      3 years ago

      Interesting. I get the "SmartSync" error (screenshot). Can't get it to do anything else no matter how many times I uninstall, reinstall, etc. I've followed about every suggestion I can find online. I'm running the Beta v141.3.3144.

       

      • jekratz's avatar
        jekratz
        Collaborator | Level 9
        3 years ago

        Yeah that was the version I was using until somehow my Mac updated back to the Intel version about an hour ago 😉

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