Forum Discussion

_robin_'s avatar
_robin_
Helpful | Level 6
4 years ago
Solved

Apple Silicon (M1) Desktop Sync Compatibility

Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.   Rosetta is not an option as it annihilates the battery.   This may be a duplicat...
desktop
Download
Mac
sync
  • Emmet's avatar
    Emmet
    3 years ago

    Hi all,

    Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.

     

    If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.

alankwluk's avatar
alankwluk
New member | Level 2
3 years ago

Hi there,

I got a Macbook Pro M1 13", I downloaded the Dropbox app on my computer but I'm not able to install it. I did some research and said I need to join the Early Release program. I turned that on and I still haven't received any details to install it. Please help. I am not able to use Dropbox. 

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi all,

       

      I just wanted to mention that starting today, native Apple silicon support will begin automatically rolling out, with availability to all users in the coming weeks.

       

      ​​While this rollout is in progress, users can receive immediate access to native support by opting in to our early releases. For more information, you can visit this Help Center article.

      • strutton's avatar
        strutton
        Helpful | Level 5
        3 years ago

        Does the latest build do anything to improve the amount of memory dropbox is using? It's by far the largest memory hog on my M1 machine. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!