Forum Discussion

_robin_'s avatar
_robin_
Helpful | Level 6
5 years ago
Solved

Apple Silicon (M1) Desktop Sync Compatibility

Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.   Rosetta is not an option as it annihilates the battery.   This may be a duplicat...
desktop
Download
Mac
sync
  • Emmet's avatar
    Emmet
    4 years ago

    Hi all,

    Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.

     

    If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.

jlaguna's avatar
jlaguna
Experienced | Level 12
4 years ago

strutton You're using the Apple Silicon beta? That would be discouraging, since that was one of the biggest knocks against the Intel/Rosetta-2 version.

JoeRegu's avatar
JoeRegu
New member | Level 2
4 years ago
That’s correct on the beta I only saw a small reduction in memory usage from the Rosetta.
  • jlaguna's avatar
    jlaguna
    Experienced | Level 12
    4 years ago

    The Intel version ran just fine on my 2021 MacBook Pro; the Apple Silicon beta has been a nightmare and it still isn't working right — Finder icons are missing (no green checkmarks for sync'd files) and the icons that are there give bad information; and, most egregiously, it moved my Dropbox folder from ~/Documents to ~/Library/CloudStorage without asking or even informing me (which caused syncing to hang) and so far it refuses to allow me to move it back to ~/Documents. And not a word from Dropbox in response to repeated queries about these problems. That said, my M1 Air at work got the auto upgrade to the Apple Silicon version and it's working flawlessly — Finder icons are all there, it is sync'ing well, and it didn't move my Dropbox folder.

    • Tacitus24's avatar
      Tacitus24
      Collaborator | Level 8
      4 years ago

      I'm doing a clean install of all apps on a new M1 Macbook Air.  Can someone give me a link to a native M1 version of the DropBox client or is it a universal installer?

      • cicorias's avatar
        cicorias
        Helpful | Level 5
        4 years ago
        Really that would help

        Hear that dropbox help your customers build trust that you can actually write good solid reliable software

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