Apple Silicon (M1) Desktop Sync Compatibility

Between the horrid UX redesign a few years back and now this, it feels like DropBox needs to let go of their entire product management team. 

I worked in a small startup that briefly had a terrible product manager. As the head of engineering I was raising red flags to our founder from day one. The first change put forth by said manager was universally criticized by our customers, and yet they insisted we keep said change. It took all of about a month for me to eventually revert his changes against his decision and our users thanked us for it. It took nearly another year for our founder to eventually realize that he was just a smooth talker, but ultimately had no intuition for what users wanted or how to collect the correct data (without cherrypicking) to determine what they wanted. Needless to say, he was fired.

The entire experience put such a bad taste in my mouth that I quit ~6 months later. Poor product management not only damages the experience with your users, it damages the relationship your engineering teams have with the product and senior leadership.

This rings all the same bells. All of them. 

I am a very unsatisfied Dropbox customer at this point.

No Dropbox version native to Apple M1 over a year after Apple announced all Macs were transitioning to M1 processors?

There was a period of time in which I thought Dropbox was a special company. Whatever magic they had is gone, all that remains is the same app they started with and they can't even keep that up to date.

I hate being negative like this, but Dropbox isn't some little startup anymore. Get your act together.

(Also, the intrusive support site "badge" notifications are an insult to my intelligence as a customer.)

I read that Dropbox will release a native version "first half of 2022". We're considering new MacBook Airs when they get updated possibly next spring? For several years, we've used Dropbox, so the decision to switch won't be simple but all depends upon the timing of the release along with how well the current version works on Silicon at that time. 

The lack of priority for developing m1 compatibility is unbelievable and ridiculous. I'll be canceling my professional plan if an m1 update is not rolled out before my next yearly billing cycle.

Yeah.  It's time to move on from Dropbox.

Wow, Dropbox. I’m a long-time customer. Time for me to move on.  

Google added full support to Drive: https://support.google.com/a/answer/7577057

They probably didn’t require a petition followed by outcry from their customers and heat from the media to make it happen. But this is (literally) how Dropbox rolls. Sad.

Absolute shame it's taken this long even as is, Apple Silicon released dev kits solely for this reason in June/July of 2020. It's been over a year and this is the kind of support response you give to your paying community?

Their CEO said on Twitter that there's an internal M1 build already. Oh yeah? No, there isn't. 

Otherwise, there would be an alpha or beta channel where we could help test the Apple Silicon binary. 

There is no such thing. Technological hurdles? Oh yeah, Photoshop had an Apple Silicon binary early on. We're talking about one of the most complex applications for Mac. But a file syncing app? Ah, that's to hard to recompile. 

There is NO build for the M1, and no serious commitment either. H1 2022, really? "sometimes next year maybe". Ahah, yeah. 

Keep on bragging SharePoint integration and other useless crap. Most of us have moved on already. 

In 2022? Is this a joke?
no way I am gonna wait that long. I will move to iCloud as It cost me the same but without issues with M1.

I am paying yearly, and next payment should be on 12th november, but I am not renewing. 

@Marc A.6 you hit the nail on the head. They are make making up crap to say they have something when they don't. Release a beta of it so we can test or it's just blowing smoke. I also posted to his twitter feed.