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Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it.
There are also lots of comments on this thread to help support the case for demand:
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
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jekratz Right, I had signed up for early releases so got a beta of the Apple Silicon classic version a couple months ago. Dropbox automatically downgraded me to an Intel build of the FileProvider beta; maybe because I was kvetching so much about all the problems with the Apple Silicon version...?. I have to say it's running just fine, though; not at all resource intensive.
snmorbe Dropbox is doing an incremental rollout for the stable build of the Apple Silicon version of the classic app; there is no telling exactly when you'll get it, but they announced the rollout a couple weeks ago, so your number should come up soon. My advice though: unless you are experiencing serious problems with the Intel version (high CPU or RAM usage) just let the update happen when it happens; you probably won't see much change in performance so it's just not worth wasting time and energy on.
jlaguna thanks a lot for your answer. Helpful for me, because I get stress of it. Because it looks like we got an update 142.4.4197 but we get automatically the intel version and not the universal version.
I really don't understand that two weeks ago there is an update rolling out under version nummer: 142.4.4197. On this page: https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-142-4-4197/m-p/578530/highlight/false#M6708
Question 1:
I can read there is an universal version. I thinks this is the native Apple Silicion / M1 version, but perhaps I am wrong. Question: is this the universal without Rosetta version I have to get for our M1 Macbook Pro?
Question 2:
But this number also have an intel version. So, why did we automatically get the 142.4.4197 version of Intel on our M1 lapotp? Why did we not get the M1 version, I think the universal version?
Question 3:
Did they made a mistake and not recognize we have a M1 laptop? Should we do something like delete the app and reinstall the app (and how can I do this: just throw the app away and download again: but how do I get the right version, will I do this with the link above in this post)?
Question 4:
We got two weeks ago the update 142.4.4197, but we got the intel version. Is it possible the recognize that we have a M1 Macbook, but did not give us the universal Apple M1 version. And we have to wait for another update with another version number?
The Dropbox app is working fine, but I am only worried why Dropbox is not recognize that we have M1 MacBook Pro and did not give the universal version, if this is the M1 version without Rosetta. Did something went wrong or is everything oké this way for this moment?Thanks for the help and answers.
- Emmet
Community Manager
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
- I was, but it looks like it didn’t meet the standards of Community scolds like Emmet. Apparently we’re not supposed to mention that Dropbox’s initial Apple Silicon beta was crap. I should think they would take some pride in the fact that they’ve been able to fix it pretty quickly.
jlaguna and Emmet and jekratz Our problem is solved. We got the update this morning: 3 March 2022. So now we also have native apple silicon. I can see this in the system overview (click on about Apple, system overview, apps) and I can see this in de Activity Monitor. It is also another version number, no longer 142.4.4197. So there was an update this morning and everything is working fine.
Thanks to all!
