Forum Discussion

rouser's avatar
rouser
New member | Level 2
2 years ago

Authentication of browser within the Dropbox desktop application installation fails on Windows

I am a Windows 10 user. When I install the latest version of Dropbox, it needs authentication from the browser. I am able to login to dropbox, the webpage shows "Login Success". But when I click the ...
desktop
Install
Setting up the apps
windows
rouser's avatar
rouser
New member | Level 2
2 years ago

Thanks for the reply. I don't have any setting restrcting traffic to the dropbox domains. It seems that the problem is caused by the browser fails to send the authentication signal back to my dropbox program. How can I fix it?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Have you tried rebooting your computer and internet router since you first noticed this rouser ?

 

If you did and this persists, can you maybe try another network as a test? 

 

Also, did you install the desktop app with admin privileges in the first place? 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions