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Forum Discussion
VeganD
3 years agoExplorer | Level 3
Backup error "Make sure Dropbox and your documents folder are in the default location and try again"
I’m trying to set up my computer to back up to Dropbox, but it won’t back up my documents because it says “Make sure Dropbox and your documents folder are in the default location and try again.”
When I click “more info” I get an article on how to move the Dropbox folder. But I can’t move the Dropbox app (Is the Dropbox folder, the same thing as the Dropbox app?) into my C Drive (it gives me a “Windows can’t create a shortcut here” error) and I can’t move my documents folder into the Dropbox app. So how do I get them both onto the same drive? The Dropbox app is now on my desktop.
12 Replies
- eolennes3 years agoNew member | Level 2
Hi Megan,
thanks for the reply and sorry for the delay in mine. I went and got the location info and realized – and am now feeling pretty stupid – that my Documents folder is already syncing into the Dropbox cloud. Ie. its location is already in my Dropbox folder. I had forgotten this.
Thus, the backup is not necessary, as the contents are actually already stored in my Dropbox, right?
However, can you quickly remind me about where I can possibly change these sync settings and return the Documents folder to its default location on my Mac SSD?
- Megan3 years ago
Dropbox Community Moderator
Hi eolennes, definitely can do that!
You can disable the feature using these steps right here. If you have any questions, I'm here for you!
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