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Forum Discussion

FadedPoppy's avatar
FadedPoppy
Explorer | Level 3
7 years ago
Solved

Blue Screen of Death on Win10

Good morning. Apologies for the very vague question.  We are running Dropbox on 2 Win10 PCs.  One runs absolutely fine but, on the other, it will run for maybe 30 seconds and then cause the PC to c...
desktop
Setting up the apps
sync
  • Daphne's avatar
    Daphne
    6 years ago

    Hey everyone, we have a little update to share with you all!

    We've been in contact with Symantec and they've let us know that there is an update which should resolve the BSoD. This would be version 15.1 MP1 (Maintenance Patch 1) for the Endpoint Protection Client.

    ScubaStephen and gojanpaolo, along with anyone else who may be running an older version of Symantec, please try updating to see if this does the trick for you.

    If you still get the BSoD with the updated version of Symantec, then please reach out to them directly for their support for resolution.

    Keep us posted with your results!

Duckuser's avatar
Duckuser
Explorer | Level 4
7 years ago

I'm having the same issues. Dropbox was working for the last number of years without issue. Now causes my Win 7 laptop to crash after booting. Dissabling Dropbox on startup prevents the crashing. If I try and sync after startup it crashes also.

 

Any help??

SonilGomes's avatar
SonilGomes
Explorer | Level 3
7 years ago

I noticed a new and improved (except it is not) Dropbox suddenly on my system, and it is actually a downgrade in terms of functionality for me. I need to extract myself from Dropbox. Any viable alternative? Should I just start learning to use Google Drive for my Dropbox needs? I have loved Dropbox, until now, sigh. The main thing is I have kept a few 7zip encrypted documents in Dropbox (password list, financial spreadsheet), and I would just click the Dropbox icon on my Windows 10 taskbar, choose the file, choose to open it with 7-zip but not Dropbox lost that ability, not it only has Open with 7-zip Console which does not work the way it should with my Dropbox encrypted files.

 
 

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