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Forum Discussion
FadedPoppy
6 years agoExplorer | Level 3
Blue Screen of Death on Win10
Good morning.
Apologies for the very vague question. We are running Dropbox on 2 Win10 PCs. One runs absolutely fine but, on the other, it will run for maybe 30 seconds and then cause the PC to c...
- 6 years ago
Hey everyone, we have a little update to share with you all!
We've been in contact with Symantec and they've let us know that there is an update which should resolve the BSoD. This would be version 15.1 MP1 (Maintenance Patch 1) for the Endpoint Protection Client.
ScubaStephen and gojanpaolo, along with anyone else who may be running an older version of Symantec, please try updating to see if this does the trick for you.
If you still get the BSoD with the updated version of Symantec, then please reach out to them directly for their support for resolution.
Keep us posted with your results!
Duckuser
6 years agoExplorer | Level 4
I'm having the same issues. Dropbox was working for the last number of years without issue. Now causes my Win 7 laptop to crash after booting. Dissabling Dropbox on startup prevents the crashing. If I try and sync after startup it crashes also.
Any help??
carandswe
6 years agoExplorer | Level 3
For people using Windows 10 enterprise managed by a central IT, a Windows agent that collect information on PC connected to the domain desn't like the dropbox service. I had this problem on my working computer and our IT fixed it and explain m ethe problem, I can't recall exactly what was the agent they use. Few week after I reinstall my private pc an home and installed dropbox, i used my private account somehow linked to my working account and dropbox was reinstall on my working computer. I managed then to log in, to grant my self admin right for 4 hours through a script provided by our IT, I opened task manager and kill dropbox service, after taht I unistall dropbox on my working pc again and everything when back to normal.
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