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Blue Screen of Death on Win10
Good morning.
Apologies for the very vague question. We are running Dropbox on 2 Win10 PCs. One runs absolutely fine but, on the other, it will run for maybe 30 seconds and then cause the PC to c...
Hey everyone, we have a little update to share with you all!
We've been in contact with Symantec and they've let us know that there is an update which should resolve the BSoD. This would be version 15.1 MP1 (Maintenance Patch 1) for the Endpoint Protection Client.
ScubaStephen and gojanpaolo, along with anyone else who may be running an older version of Symantec, please try updating to see if this does the trick for you.
If you still get the BSoD with the updated version of Symantec, then please reach out to them directly for their support for resolution.
Keep us posted with your results!
Daphne
Dropbox Community Moderator
Dropbox Community ModeratorHey BenB2, thanks for reaching out to us here!
I'd be more than happy to investigate this in a little more detail with you, so I've reached out to the email linked with your Community profile.
When you have a moment, please check your inbox for my message and we can take it from there.
Thanks!
Just checking in again...has this problem been fixed yet?
Or is there anyway to link a windows folder on a corporate computer to sync to Dropbox through the web app, rather than having to install the desktop app (which is causing the blue screen issues)?
Thanks in advance.
The Web app works but I'm not aware on how to sync automatically witm my computer, I can try and let you know. I don' t dare to reinstall dropbox, also since few months back our admin rights on the computer has been removed. So to be admin I need to make a request and it will last for 4 hours only, at the end of teh 4 hours a log off is forced and admin rights are removed. In this scenario I think Dropbox developers must find a way to allow the app to work without admin rights for teh syncing part. I also have Google sync and it doesn't cause blue screen but it doesn't work either. We part works. So again may be you can think of an nice intephace on teh web that can allow to work with files easily.
