Forum Discussion

g v.'s avatar
g v.
Collaborator | Level 10
8 months ago

Can I opt-out from File Provider without installing it?

Update - Is this new? Here https://help.dropbox.com/installs/dropbox-for-macos-support#How-to-opt-out-of-Dropbox-on-File-Provider it seems like one can opt out after all.  But one has to install it t...
desktop
Mac
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hi g v., thanks for posting here!

If I'm being honest, the goal is to update most of the users to File Provider.

However, this might not be possible if we keep in mind different criteria about the user's storage space, and device requirements needed for this.

The steps provided in the Help Center article work if you've already made the switch to File Provider, and want to opt-out. There's not an option to entirely disable your device from getting the update, if you're eligible.

However, depending on the case you might have the option to postpone it for later on.

I hope this clarifies.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!