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Forum Discussion
gabriel_nemeth
6 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
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- theoagr6 years agoExplorer | Level 4
It works.
Thank U
- xMedhat6 years agoNew member | Level 2
Dropbox is showing Can't Establish Secure Connection, I've made sure I've allowed it in the windows Firewall and ESET firewall
I didn't change any thing recently in my computer or internet setup and I don't know the reason for this error.
- coyotius6 years agoExplorer | Level 4
Add me to the list of people with this issue. Weirdly, it's only on my desktop PC. I've followed all the troubleshooting tips and I'm now left in the dark. I can access Dropbox.com from my work laptop and another personal laptop on my home wifi just fine so that means my ISP and router are most likely not the issue. Additionally, the problem occurs in both Edge and Chrome, so browsers are out. I've also disabled my firewall and AV, so I'm not suspicious of Norton360...which is also installed on my other home laptop with the same settings. In fact I even added a network traffic exception to allow all incoming and outgoing comms with Dropbox.com. My desktop app works just fine and is syncing without issue. So something must be up with the TCP/IP portion of Windows when it comes to handling transfers through browsers...Google Drive works, so I guess not all data transfers. This is a real PITA since I'm left with the only solution being a full re-format/re-install on the desktop.
- SerhiiKo6 years agoNew member | Level 2
I have the same problem.
- Fiddlevlad6 years agoNew member | Level 2
Hello there! So, I've been using Dropbox for years now, got myself a new computer, dropbox was working just fine for months until suddenly I started getting the infamous "can't establish a secure internet connection" problem. Didn't change anything, didn't install any new programs, disabled proxy, made sure all firewalls/antiviruses had Dropbox listed as exception, tried reinstalling, so far nothing has worked. Every time I restart Dropbox it also tells me my computer is offline (which it isn't). Help!
- Richard Harris6 years agoNew member | Level 2
Hi,
From yesterday Dropbox on my PC will not connect. I get a message which says that a secure internet connection cannot be made because my computer's date and time is wrong which is not true.
My laptop is still working OK on the same internet connection.
I have tried quitting and restarting, reinstalling Dropbox, changing proxy settings none of which worked.
Any suggestions please?
- Dimitri De Rada6 years agoExplorer | Level 4
Ihave the same problem after the next (two days ago) windows 10 upgrade
- Roopesh6 years agoNew member | Level 2
Hi,
Even for me the same from today morning. same error. " cant establish secure internet connection". under prefference i cant unlink the computer also. if i rsetart windows and when dropbox starts, it says dropbox cant make secure connection because your computers date and time are incorrect. please update your date and time settings. please help to resolve this
Fiddlevlad wrote:Hello there! So, I've been using Dropbox for years now, got myself a new computer, dropbox was working just fine for months until suddenly I started getting the infamous "can't establish a secure internet connection" problem. Didn't change anything, didn't install any new programs, disabled proxy, made sure all firewalls/antiviruses had Dropbox listed as exception, tried reinstalling, so far nothing has worked. Every time I restart Dropbox it also tells me my computer is offline (which it isn't). Help!
- Manaskos6 years agoNew member | Level 2
Cannot solve that problem ! I make every answer i read from forum ! But with no luck 1
- trollu6 years agoNew member | Level 2
Same here, please share if any solution will shown.
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