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Forum Discussion
gabriel_nemeth
6 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
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- Sneaker426 years agoHelpful | Level 6
To all the new people reading this thread.
Try the beta mentioned here. Worked for me.
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
- Sneaker426 years agoHelpful | Level 6
Prova la beta menzionata qui. Ha funzionato per me. La versione 111.4.472 non funziona.
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
(Google translated)
- wilson5766 years agoNew member | Level 2
I can confirm that the beta version solves it, however, it completely messed up my files due to a syncronization error and I have to reupload basically everything from an archive that I have thankfully made as soon as the problem started.
- ms1156 years agoNew member | Level 2
+1 for me on this issue, destop windows 10 only.
Also, +1 to the beta build linked above -- that fixed my issue.
- gpachler6 years agoHelpful | Level 6
Using Beta 112.3.254 solved the problem.
- Angel Quinteiro TA6 years agoExplorer | Level 3
Me esta pasando lo mismp en dos eqquipos con dos cuentas diferentes
- Angel Quinteiro TA6 years agoExplorer | Level 3
Me esta pasando lo mismo en dos equipos con dos cuentas diferentes alguien me puede ayudar
- Robertdam6 years agoHelpful | Level 5
I have the exact same problem.
I'm getting this 'Cannot establish a secure connection'.I have followed the troubleshooting:
I've checked my time on my PC, router. It's fine. I' checked firewalls and the whole Eset Security. I've checked my ports. Everything is fine. Scanned my system for viruses, nothing found.Internet works good with 500 mbps.
Another PC in this house with the same router doesn't have this problem with Dropbox .....
Help; what is the solution?
- Mario_TechBel6 years agoNew member | Level 2
I have the same problem exactly.
I tried to connect to my iPhone hotspot - Didn't work.
I downgraded the software version - It worked until the moment Dropbox upgraded to the latest ver. again.
Please help!
- mauz6 years agoExplorer | Level 4
Hello everyone, even with the "no proxies" setting, i am still having this issue unsolved, also tried the system time setting, please help, files are not uploading, thanks!
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