We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Solved
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
Replies have been turned off for this discussion
Ik krijg sinds kort een melding dat dropbox . (kan geen beveiligde internet verbinding tot stand brengen).
wat kan daar de oorzaak van zijn ik heb hey op mijn desktop en laptop/
kunnen jullie mij helpen dit probleem op te lossen/
Добрый день. Dropbox пишет , что не удвлость установить защищенное соединение, так как неправильно заданы настройки даты и времени. Мы проверяли, время установлено верно, интернет есть.
Зайдите в настройки Dropbox и убедитесь, что для параметра «Прокси-сервер» установлено значение «Без прокси»
Найдите раздел "Cannot establish a secure connection" по ссылке ниже
https://help.dropbox.com/installs-integrations/desktop/cant-establish-secure-connection
PIAZZA: installa la versione beta e ti funzionerà; io ho risolto così!
The installed desktop version got broken by an update last friday.
Try the beta mentioned here. Worked for me.
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
Thanks, Nick, but will installing the Beta version on the problem PC then have undesired effects on the other 2 devices it's working perfectly on? In short, I'm a bit nervous about it!
Hi!
Also have the same problem.
- Daphne
Dropbox Community Moderator
Thanks for all your posts here, happy to see you all helping out those new to the thread too!
If you haven't already, Francisgo, butnothing and ifigares, please try installing the latest beta version from here, to see if that does the trick.
If not, please let me know if you happen to be running ESET on your device too.
Herman66, Ik heb je bericht hier ook verplaatst, omdat je hetzelfde probleem ondervindt. Probeer de bètaversie van de app vanaf hier en laat me weten of dat helpt.
(@Herman66,I also moved your post here, as you're having the same issue. Please try the beta version of the app from here, and let me know if that helps.)
Donna7752, this will only take affect on the computer that's having the issue, it won't make any changes to the other devices.
As always, I'm here if you have any questions!
hi,
Tks for your answer.
It was not the antivirus, I guess.
Donwloaded and instaled the new Beta version of dropbox and is back to work.
Thank you
I am having the same issue, Cant establish internet connection then get the error that my computer is offline eventhough I am connected to the WiFi. Please help!
