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gabriel_nemeth
6 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
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- Martin D.226 years agoHelpful | Level 7
Seems to be a known issue wit Dropbox 11.4.472
I have not seen any estimate for a fix
Some messages in the support forum have claimed that the issue is rsolved in the Beta version
If you want to try that, you have to change a profile setting to allow beta versionsI haven't tried that -- Yet
- Lars B6 years agoNew member | Level 2
I have the same problem after updating dropbox and I have heard that this is a problem for many users. I hope dropbox will fix this and make corrections in the latest version 111.4.472 of the dekstop app.
- Betty_boop456 years agoExplorer | Level 4
Updated to 111.4.472 ..initially blue tick but straight away gone back to red x on drop box icon .
- ExcelUser6 years agoExplorer | Level 3
Daphne, thank you. the Beta version has me running again.
my files from the old computer are transfering at this time.
- treetoplake6 years agoNew member | Level 2
Dropbox wont sync or allow me to sign in in the app
My PC is high-end workstation 64GB ram for grafic and rendering work. I have Windows 10 latest updates 12.10.2020. I have used dropbox for years and mostly no problems. Being online all day for work glass-fibre connection internet connection is also no problem.
However from this afternoon the Dropbox app 111.4.472 says 'Cant establish a secure internet connection.' I am logged in to Dropbox by webbrowser no problem on the same PC. This seems to be since I did the latest Windows updates also this afternoon. I have uninstalled Dropbox, restarted windows, then re-installed the Dropbox App from the website with the latest version .. the app installs but .. it says my PC is not connected to the internet. I have googled tips. System time is all automatic and set up correctly, I ensured dropbox.exe is allowed through Eset Firewall, proxy is set to 'NO proxy' in the app. In the app it says 'Account linking: This computer isnt linked to an account'. I click the Sign in drop-down .. and it minimises to greyed out icon. Dropbox app thinks my PC is offline.
Can someone give me a 'how to fix' this please! Thanks in advance.
- Martin D.226 years agoHelpful | Level 7
The 'can't synch' error message went away ...
And camera Uploads synched upStrange that disabling the firewall didn't work, but this did
- RegGuheert6 years agoHelpful | Level 5
Walter is a Dropbox employee who gave instructions for ESET Internet Security users to work around this problem. You can find his post with instructions back on page 23.
- jagrab6 years agoExplorer | Level 4
I have the same problem.
- Mauro BZ6 years agoHelpful | Level 5
Dopo che l'app Dropbox ( in Windows 10 ) si è aggiornata automaticamente all'ultima versione 111.4.472, viene visualizzato il messaggio "Impossibile stabilire una connessione sicura".
Ho controllato la data sul mio PC e gli altri dispositivi ed è corretta. Ho controllato le mie porte. Va tutto bene. Ho disattivato l'impostazione del proxy all'interno dell'app ma resta il messaggio di errore.
L'unica soluzione è tornare alla versione precedente, ma se lo faccio, l'app si aggiornerà da sola, quindi si torna al punto da capo.
Quando sarà risolto il bug ?
E' possibile disattivare gli aggiornamenti automatici ?
- Betty_boop456 years agoExplorer | Level 4
Just did Walter's 'step through' guide on page 23...IT'S WORKED!!!!
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