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gabriel_nemeth
6 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
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- EricAnnegarn6 years agoExplorer | Level 4
Me too. Tried everything. Time. Reinstall, Nothing, On 3 machines. AAAAAARGH!
- Ulf_Holm6 years agoNew member | Level 2
Have the same problem on 2 machines. Last weeks it has been a lot of windows updates. The problems occured after that.
- Lars B6 years agoNew member | Level 2
I have the same problem and i have read on the internet that it is a common problem after updating to dropbox 111.4.472. I hope dropbox will solve the problem and correct the update.
- Petar6 years agoExplorer | Level 4
Walter advice on ESET worked too. Thanks.
But Dropbox will have to solve this problem in a more general way.
- EricAnnegarn6 years agoExplorer | Level 4
How long will that take? How do we escalate the issue so someone pays attention?
- Lars B6 years agoNew member | Level 2
I think that everybody who has the problem has to mail Dropbox and ask for a solution. I think they have to make a correction in the last update 111.4.472.
- StephenCheek6 years agoNew member | Level 2
Has stopped for me too - just the same message. This is a big deal, and a real confidence killer
- Daphne6 years ago
Dropbox Community Moderator
For anyone new to this thread, please check out this post - thanks!
- Alexandre Pais6 years agoNew member | Level 2
Boa noite. Estou com um problema. Não consigo sincronizar o meu Dropbox.
aparece a mensagem dropbox can't establish secure connection.
Já verifiquei data, antivirus desinstalei e instalei e continua com o mesmo problema. preciso de ajuda
- midspace6 years agoExplorer | Level 4
My PC that I previously said that was working fine with Windows 10, Version 10.0.18363, the DropBox has now stopped connecting with the same error.
It has ESET like the other PC.
It was already running DropBox 111.4.472.The only other updates it had taken since then, are:
Discord 0.0.309
Google Chome 87.0.4280.88
Microsoft Edge 87.0.664.57
Adobe Acrobat Reader DC 20.013.20074
I'm going to install the Beta DropBox now.
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