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gabriel_nemeth's avatar
gabriel_nemeth
Helpful | Level 6
6 years ago
Solved

Cannot establish a secure connection after dropbox update to 111.4.472

After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.

I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.

desktop
Error Messages
Setting up the apps
windows
  • Daphne's avatar
    Daphne
    6 years ago

    I've just received some news that I'd like to share with you all here!

     

    It appears that ESET has fixed the problem that was causing this error.

     

    For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.

     

    Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.

     

    Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.

     

    Let me know how it goes!

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  • vinny1981's avatar
    vinny1981
    New member | Level 2
    6 years ago

    Carissimi, 

     

    da qualche giorno continua a comparire in notifica la dicitura "impossibile stabilire una connessione sicura", un problema insomma che in un certo modo pare sia legato alle impostazioni di data e ora del pc, che tra l'altro ho sincronizzato con l'orario di internet.

    Qualcuno ha dei suggerimenti su come risolvere?

    Grazei 

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Ciao vinny1981, spero che tu stia bene oggi!

     

    Puoi farmi sapere quale versione dell'app desktop hai installato sul tuo computer?

     

    Inoltre, hai problemi a connetterti al sito web di Dropbox?

     

    Fammi sapere e possiamo partire da lì!

    -----

    Hello vinny1981, I hope you're well today!

     

    Can you let me know which version of the desktop app you have installed on your computer?

     

    Also, do you have any issues connecting to the Dropbox website? 

     

    Let me know and we can go from there!

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