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gabriel_nemeth
6 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
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- NatsDB6 years agoNew member | Level 2
Does anyone have a fix for the error - Cannot establish a secure connection, incorrect date & time after dropbox update to 111.4.472? I have tried all the troubleshooting but still no luck
- valiantkings6 years agoNew member | Level 2
I am also having this problem.
Time & Date is fine, and have followed any other instruction.
Surely this is a problem with the Dropbox server?
- olaab6 years agoNew member | Level 2
I have still problems with can't get a secure internet connection
No problems from the mobile who is on the same network . No other cloud services has this problem .
- Fastshifat6 years agoNew member | Level 2
My computer date & time right but same problem
Please help me
- Dimitris36 years agoNew member | Level 2
Hi, suddenly my dropbox app stopped working on my pc. It appears this message "can't establish a secure internet connection".
I cheked the time, i disabled anti virus, i reinstall dropbox .. but nothing happened..
can you help??
- fransjan6 years agoExplorer | Level 4
Same here.
Tried different computer, ethernet, wifi, mobile internet, with or without virus/firewall.
It's probably most certainly Dropbox causing this. Hope they can fix it soon. - Walter6 years ago
Dropbox Community Moderator
Hi all; thanks for your reports on this one!
For everyone that's affected by this, could you let us know if you're also having issues with the latest beta version found here?
- Robertdam6 years agoHelpful | Level 5
I still have the same problem with the new Beta update of Dropbox.
It looks like Dropbox is being blocked by ESET SSL Scanning. I have disabled SSL temporarily because I need my Dropbox files.
But this is not a secured situation so I hope there will be a solution soon.
- fransjan6 years agoExplorer | Level 4
Thank you, Walter. This most definitely worked for me! I'm up and running again :champagne:
Question: does it keep using beta's from now on, or will it upgrade to the 'normal' version with the next update? - LiorT6 years agoNew member | Level 2
In the last two days I have been experiencing this problem with the Dropbox app in my desktop.
Nothing has changed in software or hardware I am normally using.
I have tried the following:1. Check my pc time/date settings.
2. Connect with a different router.3. Reboot pc and router.
4. Disable the firewall.
5. Disable ESET antivirus.
Nothing of the above have helped to solve the problem.
What else can I do?
In pc that I use at home, the dropbox app works.
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