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gabriel_nemeth
6 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
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- Martin D.226 years agoHelpful | Level 7
Which anti virus do you have installed?
In another community thread, someone suggested making Dropbox and DropboxUpdate immune from filtering would be a solution - dgschafe6 years agoNew member | Level 2
Same exact problem. Just started yesterday on both computers that I use dropbox app on my pc.
Connecting to dropbox website works just fine. Checked all the fixes I could find online, including here (https://help.dropbox.com/installs-integrations/desktop/cant-establish-secure-connection#secure). Nothing. It's not the wifi, not the proxy setting, not the clock, and not the anti-virus software. This is very confusing. Dropbox's best feature is the harddrive integration, and now it doesn't work.
Is this a bug of the most recent update? Has anyone found a fix yet?
- Orome16 years agoNew member | Level 2
Same Issue... Really need this fixed?
- fellmaster6 years agoExplorer | Level 3
wheres page 23 and walters instructions ??
- EricAnnegarn6 years agoExplorer | Level 4
Down loaded beta version and problem solved. That took 8 hours to figure out!!!!!!!!!!!!!!!!!!!!!!!!
- BennyTees6 years agoNew member | Level 2
Did you have to uninstall the regular dropbox before installing the beta?
- Star516 years agoHelpful | Level 5
This is an emergency!
I am getting the error message "Cant establish secure internet connection"
All of my client files are in dropbox, so I can not work now.
this happened right after the Windows 10 update. - EricAnnegarn6 years agoExplorer | Level 4
I don't think so - but I uninstalled and installed so many times before this Ilost track.
I installed the windows Standard Installer - not sure what the other one is.
ANyway it all works now - going to bed!
- bioman6 years agoHelpful | Level 5
Some answers already that works. But here's another solution. Go to ESET Antivirus. SETUP> ADVANCED SETUP. WEB AND EMAIL> SSL/TLS. Look for "List of SSL/TLS filtered applications", Click EDIT. Search for the application Dropbox.exe. Select the application Dropbox.exe and the click Edit. Under Scan Action, change from Auto to Ignore. Click OK, OK, OK. On Dropbox, PAUSE SYNCING. Give it a few seconds to really pause. RESUME SYNCING.
- cheggars6 years agoNew member | Level 2Sorted Thanks
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