Forum Discussion

Alain_P's avatar
Alain_P
Helpful | Level 6
26 days ago

Can't choose my Dropbox folder and cannot see the advanced settings after reinstall

Application Affected Dropbox  / Windows 11 Device ASUS Vivobook Question or Issue The main issue is that Dropbox/Windows made a serious change and did not inform us. I keep ALL my files on my...
desktop
Install
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
26 days ago

Hey Alain_P, thanks for your post and sorry to see you're having trouble with the Dropbox desktop app.

The reinstall of the app at that point wasn't going to help the situation, but I understand that because of it you now have a different issue, so let's see what we can find.

Can you let me know what state the app is at the moment? At which step of the process are you?

And can you send us some screenshots of what you see on your end, so we can have a visual and guide you better?

Thanks in advance!

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