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zorvek's avatar
zorvek
Helpful | Level 6
3 years ago
Solved

Can't Clear Notification Icon

Dropbox v171.4.182. Windows 10 with all updates.   Dropbox icon in tray shows 1 notification. I have gone to notifications and cleared all of them - none remain. Quit and restarted Dropbox. Reboo...
desktop
Dropbox Basic
Notifications
  • zorvek's avatar
    zorvek
    3 years ago

    I resolved this by unlinking my group account from my personal account.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi zorvek, can I send you an email, in order for us to have a closer look into this? 

zorvek's avatar
zorvek
Helpful | Level 6
3 years ago

Yes

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    I just sent you an email zorvek!

     

    I'll see you there!

    • zorvek's avatar
      zorvek
      Helpful | Level 6
      3 years ago

      I resolved this by unlinking my group account from my personal account.

      • CelticLass's avatar
        CelticLass
        Explorer | Level 4
        3 years ago

        I don't have a group account--whatever that is--so can't "unlink." Still a red icon in my dropbox app.

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