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Forum Discussion
ghayas91
3 years agoExplorer | Level 4
Can't connect to the app after the new version 168.4.4802 on Windows 7.
After update to Dropbox New Version 168.4.4802 unable to connecting to the internet, was on previous verion working fine but after update its not working , Error (dropbox not connecting to internet)
- 3 years ago
Hello Everybody,
For any users running Windows 7 without Service Pack 1, Beta Release 171.3.6071 should get your Desktop app working again. Please let us know if you experience any issues after installing the beta release and I can pass that information on.
Best,
Ben
Nancy
Dropbox Community Moderator
3 years agoI’m sorry to hear you’re having this issue, ghayas91.
Is it safe to assume that you don’t have any connectivity issues when it comes to other apps on your computer?
Also, is it possible to send me a screenshot of the error message that you mention, so that I can have a visual?
Let me know when you’re ready!
- NIMEN3 years agoExplorer | Level 4
Heaving the same issue.
- mgborracer3 years agoExplorer | Level 4
Hi, I have the same problem, and the same error message. Could you please help? Thanks!
- Nancy3 years ago
Dropbox Community Moderator
Hi NIMEN and mgborracer! I hope you’re both doing well and thanks for the screenshot.
Can you please clarify what’s the OS version of your computers?
- mgborracer3 years agoExplorer | Level 4
Hi, my computer runs Win7, I just asked Dropbox support about this problem via Twitter and they said Win7 is no longer supported, and that was it. I understand my OS is old but what I find weird is that this happened overnight (literally). Thank you for taking the time to reply.
- kdscorp3 years agoNew member | Level 2
same with me. new version unable to connect to internet. having windows 7 as system
- kdscorp3 years agoNew member | Level 2
having issue in windows 7 32 bit
- cracey3 years agoExplorer | Level 4
Is it possible to get an older version of dropbox to install and not auto-update?
- mgborracer3 years agoExplorer | Level 4
I guess it's useless to try and ask these people to understand that not everybody in the world can have Win10 or 11 installed in their computers. They obviously don't know that...
Whatever, I can live without Dropbox anyway. Have a nice day everyone.
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