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ghayas91's avatar
ghayas91
Explorer | Level 4
3 years ago
Solved

Can't connect to the app after the new version 168.4.4802 on Windows 7.

After update to Dropbox New Version 168.4.4802 unable to connecting to the internet, was on previous verion working fine but after update its not working , Error (dropbox not connecting to internet)
desktop
Error Messages
windows
  • BenDBX's avatar
    BenDBX
    3 years ago

    Hello Everybody,

     

    For any users running Windows 7 without Service Pack 1, Beta Release 171.3.6071 should get your Desktop app working again. Please let us know if you experience any issues after installing the beta release and I can pass that information on.

     

    Best,

    Ben

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

I’m sorry to hear you’re having this issue, ghayas91. 

 

Is it safe to assume that you don’t have any connectivity issues when it comes to other apps on your computer? 

 

Also, is it possible to send me a screenshot of the error message that you mention, so that I can have a visual? 

 

Let me know when you’re ready!

NIMEN's avatar
NIMEN
Explorer | Level 4
3 years ago

Heaving the same issue.

 

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